Return Policy

Refunds and Replacements

We will gladly provide a replacement or partial refund in the following situations:

• The wrong item was delivered.

• Items arrived damaged or spoiled upon delivery.

• An order was incomplete or missing items.

 

Reporting an Issue

To request a refund or replacement:

1. Contact us within 24 hours of delivery.

2. Provide your order number, a description of the issue, and photos of the product if applicable.

3. Our team will review the situation and respond within 2 business days.

 

Refund Method

If approved, refunds will be issued to the original payment method within 5–7 business days, or a replacement order may be arranged at no additional cost.

 

Limitations

• Refunds or replacements cannot be offered for orders reported after 24 hours of delivery.

• Because all food is made to order, taste or preference-based refunds are not available.

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Thank you for understanding and supporting our commitment to food safety, freshness, and excellence.