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We help businesses prioritize their people

Experience Excellence was built on the belief that building engaging and purposeful company cultures are the best investment you can make for your business and your bottom line. We combine proven EX methods with recent trends and research to create custom, measurable goals that drive meaningful change. 

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Why invest in EX?

THE EX DIFFERENCE

Why invest in EX?

THE EX DIFFERENCE

16x

Engagement

Employees with a positive EX are 16 times more engaged than those with a negative EX.

8x

Retention

Employees with a positive EX are 8 times more likely to want to stay at a company.

2x

Innovation

Twice the innovation in terms of percentage of revenues from new products and services.

2x

CSAT

Double the customer satisfaction (industry- adjusted Net Promoter Score, NPS).

+25%

Profitability

25% greater profitability compared to competitors with lower EX reported.

Meet the Founder

Nazgol Ashouri, MBA

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Nazgol Ashouri, MBA, is the Founder and Principal Partner at Experience Excellence, LLC. Her experience before and especially after the pandemic as a Director of global teams taught her that engaged groups thrive, whether remote, in-person, or hybrid. When employees have a better experience, they are more likely to bring their best every day, which drives productivity and profitability for the company.

Formerly, Ms. Ashouri was a Director of global hybrid teams at AppDynamics (by Cisco) and Okta. Through over 20 years of experience in Silicon Valley, she brings an in-depth understanding of business operations, team dynamics, and finance to her work in EX, identifying opportunities to build an inclusive, mission-oriented environment that attracts and retains high-performers.

Meet the Founder

Nazgol Ashouri, MBA

IMG_9237-1-2_edited.jpg

Nazgol Ashouri, MBA, is the Founder and Principal Partner at Experience Excellence, LLC. Her experience before and especially after the pandemic as a Director of global teams taught her that engaged groups thrive, whether remote, in-person, or hybrid. When employees have a better experience, they are more likely to bring their best every day, which drives productivity and profitability for the company.

Formerly, Ms. Ashouri was a Director of global hybrid teams at AppDynamics (by Cisco) and Okta. Through over 20 years of experience in Silicon Valley, she brings an in-depth understanding of business operations, team dynamics, and finance to her work in EX, identifying opportunities to build an inclusive, mission-oriented environment that attracts and retains high-performers.

Learn from the Experts

Experience Excellence is proud to offer a robust network of guest experts for team-building events, training sessions, and more. Gain valuable insight from executive coaches, trainers, authors and professional speakers at the top of their field:

Excellent experiences start here.

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